Careers at SFC.

POSITION OVERVIEW

Role Title: Flight Operations Coordinator

Employment Type: Full Time

Location: Bankstown Aerodrome, Sydney NSW

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Join one of Australia's most respected flight training organisations

Sydney Flying Club (SFC) was born as Schofields Flying Club Ltd. more than 57 years ago and has grown to become the largest flying club in NSW. Today, the SFC family includes Sydney Flying Club, Sydney Flight College and SFC Pilot Academy Tamworth, delivering industry-leading flight training and aviation services across multiple locations.

Our reputation has been built on operational excellence, outstanding training outcomes and an enviable safety record. All SFC operations are supported by a CASA-approved Safety Management System and a passionate team dedicated to developing the next generation of aviation professionals.

While our organisation has grown significantly, we remain proud of our heritage. Around the industry, we're still affectionately known as "Schoies" by many of our members, reflecting the culture, camaraderie and reputation we've built over decades.

About the Role

This is not a typical administration role.

As a Flight Operations Coordinator, you'll sit at the centre of a busy and dynamic flight training operation where no two days are the same. You'll coordinate the moving pieces that keep our training operation running efficiently, including aircraft, instructors, students, flight examiners, maintenance activities, ground theory schedules and regulatory requirements.

If you enjoy solving complex scheduling puzzles, balancing competing priorities and finding ways to make everything come together seamlessly, this role will be incredibly rewarding.

Think of it as operational Tetris: finding the best way to align resources, people and opportunities so that students continue progressing through their training while maintaining safety, efficiency and exceptional customer service.

Why This Role is Different

Our Flight Operations team is a close-knit group of six aviation professionals comprised of Assistant Operations Managers and Flight Operations Coordinators.

Most of the team are pilots and instructors, however we're specifically seeking someone who wants to build a long-term career in aviation operations rather than pursuing a flying career.

You might be someone who:

• Loves aviation but doesn't necessarily want to be a pilot
• Enjoys coordinating people, resources and schedules
• Thrives in fast-paced operational environments
• Takes pride in finding solutions to complex logistical challenges
• Wants to become an expert in aviation operations and training coordination

We're looking for a consistent operational specialist who wants to grow with the business and become a key part of our operational success.

What You'll Be Doing

Flight Operations & Scheduling

• Coordinate daily aircraft, instructor and student schedules
• Maintain student flight bookings and training progression plans
• Manage cancellations, weather disruptions and operational changes
• Support training schedules across multiple training stages and cohorts
• Proactively identify scheduling conflicts and resolve them before they impact training outcomes

Student Training Support

• Support students throughout their training journey
• Coordinate leave requests, medical documentation and training requirements
• Assist with student enquiries, monitor training progress and maintain accurate records
• Support interventions where student progression requires additional attention

Flight Test Coordination

• Coordinate flight tests with internal and external Flight Examiners
• Manage examiner bookings, travel and accommodation arrangements
• Ensure students meet prerequisites and are prepared for testing

Customer Service & Stakeholder Management

• Build strong relationships with students, instructors and examiners
• Provide exceptional service via phone, email and face-to-face interactions
• Support a positive student experience throughout training

Safety, Administration & Compliance

• Support compliance with CASA requirements and company procedures
• Participate in operational handovers and team communications
• Contribute to SFC's strong safety culture and reporting processes

About You

You'll be highly organised, resilient and energised by a busy operational environment.

You'll also bring:

• Strong scheduling, administration or operational coordination experience
• Excellent communication and customer service skills
• Exceptional attention to detail
• The ability to manage multiple priorities simultaneously
• Strong problem-solving and decision-making abilities
• Confidence working in a fast-paced environment where plans can change quickly
• A collaborative approach and willingness to support your teammates

Highly Regarded

• Aviation industry experience
• Flight training organisation experience
• Knowledge of aviation operations
• Experience working with complex rostering or scheduling systems
• Commercial Pilot Licence (CPL)

Why Join SFC?

• Be part of one of Australia's most established and respected aviation organisations
• Work with a passionate team that genuinely supports one another
• Join a collaborative culture where everyone contributes to operational success
• Enjoy a challenging and dynamic role where no two days are the same
• Build a long-term career in aviation operations
• Contribute directly to the success of future aviation professionals
• Work in an organisation with an outstanding safety reputation and proud heritage

Apply Now

If you're passionate about aviation, enjoy solving complex operational challenges and want to build a rewarding career at the centre of a busy flight training operation, we'd love to hear from you.

Apply now with your resume and a cover letter outlining what interests you about aviation operations and why this role is the right fit for your career aspirations.

POSITION OVERVIEW

Role Title: Course Adviser / Sales & Customer Service Representative

Employment Type: Full Time (Monday to Saturday rotating roster)

Location: Bankstown Aerodrome, with multi-site responsibility

The largest not for-profit Aero Club on the Eastern Seaboard, with 55+ years of experience in training pilots. Starting out as a flying club we have since grown to now train the next generation of pilots, with over 100 new pilots commencing their aviation journey every year.
SFC has expanded its flight training operation with a second airbase in Tamworth, NSW.
With the club still at the heart of the organisation, we are now leading the way in training, fleet and our Pilot Training Academy.

We love working with people who have initiative, are proactive in finding best practice and love what they do.

POSITION SUMMARY
You will be responsible for outbound calls and building rapport with prospective students, conducting face to face consultations to discuss their flight training needs and journey.

You will be trained and supported to ensure the conversation and conversion is compliant and successful.

The successful candidate will have a passion for delivering exceptional customer service, possess transferrable sales skills, exhibit emotional intelligence, professionalism and have the ability to work autonomously.

To be a part of this growing company, you will need to have:

• A positive “can do” attitude and an eagerness to learn
• Be teachable and coachable
• Excellent rapport building skills
• Previous sales experience working with KPI’s
• A strong work ethic with a dedicated sense of achievement
• Motivated by targets, can work well autonomously and within a team dynamic with shared goals
• Excellent written, verbal and interpersonal communication skills
• Service orientated with a genuine concern for our students needs
• Have a high level of emotional intelligence
• High attention to detail
• Experience in Microsoft Office Suite
• An ability to work with a diverse range of people
  

Key responsibilities will include:

1. Delivering exceptional customer service to achieve the company growth outcomes.
2. Developing key relationships with students, your team, and others within the organisation.
3. Liaising with prospective students, discussing course information as well as possible career paths.
4. Ensuring follow up calls are conducted in a timely manner.
5. Conducting face to face consultations with prospective students - showcasing SFC, its Clubhouse, the aircraft and providing information on  courses and training options.
6. Meeting KPIs.
   

What will be provided:

1. Competitive salary
2. Fun work environment with recognition
3. Free onsite parking
4. Be a part of the Flying Club and its events

Work in an exciting industry and a growing company.

This is a full-time, permanent position, based at Bankstown Aerodrome, with multi-site responsibility.

Please attach a cover letter with your resume and application.

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